1. Introduction

At SitePro Bathrooms Pty Ltd, we are committed to protecting your privacy and handling your personal information in accordance with the Privacy Act 1988 and the Australian Privacy Principles (APPs).

This Privacy Policy outlines how we collect, use, store, and disclose your personal information when you engage our services across Melbourne and surrounding areas.

2. What Information We Collect

We may collect personal information including:

  • Full name
  • Contact details (phone number, email address)
  • Property address and project details
  • Quotes, plans, and renovation specifications
  • Payment and billing information
  • Any other information you provide during consultation or project delivery

3. How We Collect Information

We collect personal information through:

  • Website enquiries and contact forms
  • Phone calls, emails, and in-person consultations
  • Project documentation and contracts
  • Social media or online interactions

4. How We Use Your Information

Your personal information is used to:

  • Provide quotes and manage renovation projects
  • Communicate with you regarding your project
  • Coordinate licensed trades and suppliers
  • Issue invoices and process payments
  • Improve our services and customer experience
  • Comply with legal and regulatory obligations

5. Disclosure of Information

We may disclose your personal information to:

  • Licensed tradespeople (plumbers, electricians, tilers, etc.)
  • Suppliers and subcontractors involved in your project
  • Professional advisors (accountants, legal representatives)
  • Government authorities where required by law

We do not sell or rent your personal information to third parties.

6. Data Security

We take reasonable steps to protect your personal information from misuse, loss, unauthorised access, modification, or disclosure. This includes secure storage of physical and digital records.

7. Access and Correction

You have the right to request access to the personal information we hold about you and request corrections if necessary. To do so, please contact us using the details below.

8. Cookies and Website Usage

Our website may use cookies or analytics tools to improve user experience and track website performance. You can control cookie settings through your browser preferences.

9. Third-Party Links

Our website may contain links to third-party websites. We are not responsible for the privacy practices of those websites.

10. Updates to This Policy

This Privacy Policy may be updated from time to time. The latest version will always be available on our website.

11. Contact Us

If you have any questions or concerns about this Privacy Policy or how your information is handled, please contact:

SitePro Bathrooms Pty Ltd
Melbourne, Victoria
Email: info@siteprobathrooms.com.au
Phone: 1300 661 955